An issue impacting location search report was reported by several users after our SaaS platform update earlier this week. We were able to locate and resolve the underlying issue. A new version was released within 24 hours of the initial report and updated on our SaaS platform in version 2502.25.01 which went live earlier today.
Location search reports are available with the Professional and Enterprise level subscriptions.
Location Search Report Update for WordPress Plugin Users
Users of the legacy WordPress plugins, notably the Power plugin, will also be impacted by this issue and should update their Store Locator Plus® plugin stack. It should be noted that the main Store Locator Plus® plugin will no longer automatically update due to changes with our WordPress.org plugin listing. You will need to go to the WordPress plugin store and download an updated version there. If you do not have a WordPress plugin store account you will need to create one.
Users of the SaaS platform do not need to do anything, the search location report updates are automatically available and activated as part of your SaaS subscription.
Ignore Radius Update
In addition to the location search report update, users that have set the Radius Behavior to Do Not Use under the Search settings had an issue with results not being returned. This issue was also patched in the 2502.25.01 release that went to production on our SaaS platform earlier today.
Users of the Experience plugin will be impacted as well. The same instructions noted above apply to downloading the latest version of Store Locator Plus® from the plugin store. Users of the SaaS platform do not need to do anything; software updates are automatically available and activated as part of your SaaS subscription.
Post Image by Lance Cleveland from Pixabay
