Resolved – Settings Being Reset After Updates

Over the past 6 months or so we’ve been working with customers to resolve an issue where updating Store Locator Plus® would reset some (not all) settings. This was especially prevalent with our WordPress plugin users. With the latest 2511.08.XX release we believe we’ve finally put this issue to rest.

For some users, when they would update the base Store Locator Plus® WordPress plugin they would lose some settings. One of the settings we noticed on one of our test boxes was the Google Maps API key being reset. The full list of possible settings that could be impacted are shown here:

broadcast_timestamp => 0
default_country => us
extended_data_tested => 0
map_language => en
next_field_id => 1
next_field_ported => 
premium_user_id => 
premium_subscription_id => 
radius_behavior => always_use
slplus_plugindir => /var/www/html/wp-content/plugins/store-locator-plus/
slplus_basename => store-locator-plus/store-locator-plus.php
themes_last_updated => 0
active_style_css => div#map img {...more CSS...
admin_notice_dismissed => 0
invalid_query_message => We did not receive a valid JSONP response.
radii => 10,25,50,100,(200),500
searchlayout => ...HTML...
hide_address_entry => 0
hide_radius_selector => 0
label_radius => Within
label_search => Address / Zip
map_height => 480
map_height_units => px
map_width => 100
map_width_units => %
remove_credits => 0
maplayout => ...HTML...
initial_results_returned => 25
max_results_returned => 25
message_bad_address => Could not locate this address. Please try a different location.
message_no_results => No locations found.
instructions => Enter an address or zip code and click the find locations button.
label_hours => Hours
label_image => Image
theme => a_gallery_style
style_id => 
layout => ...HTML...
log_schedule_messages => 0
google_geocode_key => AI...HY
google_server_key => AI...HY
url_control_description => 

Location Import Fixed (WordPress plugins only)

One of our users reported an issue where their location import stopped working after updating the Power add on to a new release. This was never an issue for our SaaS users given the strict nature of the directory configuration, WordPress version, and PHP version running on that platform.

If a user downloads a new version of the Power add on (a zip file) and already has a prior version of the slp-power.zip file in the download directory on their laptop, the browser may create a new file named slp-power-2.zip without direct notification or confirmation it has done so.

If the user uploads this file to the WordPress installation it will create a NEW installation of the Power plugin at ./wp-content/plugins/slp-power-2/. This may or may not reside alongside a version of the older installation at ./wp-content/plugins/slp-power/ which is the standard installation path.

Even if a user deactivates and deletes the existing Power add on , which is best practice, before uploading the new slp-power-2.zip , the new path for the plugin will not match the prior path.

This causes the JavaScript for location imports included in the Power add on to not be loaded.

While some users may still encounter this issue depending on how their servers are configured (WordPress version, PHP version, and other variables can impact how the plugins behave).

There is a patch out in the latest version of the Store Locator Plus® WordPress plugin v2511.05.01 and Power add on v2511.05.01 that make this process less fragile. That will alleviate issues on some server configurations, but best practices should still be followed when updating plugins.

Premier users can login to their account at the SLP WordPress plugin store, scroll to the bottom of the page and click the downloads link to get the latest versions of all SLP plugins.

Tired of dealing with plugin version issues, server issues, and Google API billings? Try the Store Locator Plus SaaS edition. It works with WordPress, no plugins required, as well as most other online presence services including Squarespace, Wix, Weebly, and others.

WordPress Environment Info Fixed

The info page for our Store Locator Plus® WordPress plugin users has been patched. Some users were experiencing a situation where the information page would not render, showing only a white space. This was due to conflicting JavaScript on some installations. The issue has been resolved and is available in the latest update to Store Locator Plus® for our WordPress plugin community.

This page includes the latest news, links to the documentation articles that help the WordPress plugin users get started, as well as an environment panel. The environment panel is important for users requesting support as it provides the WordPress environment info we need to assist in a timely fashion.

This issue does not impact users of the SaaS platform.

WordPress Environment Info

Post image by Lance Cleveland.